Customer Service
We can only offer a guarantee on items that are received defective due to shipping or product failure. Our guarantee does not cover Non-Compatability or Misunderstood Ads. We reserve the right to determine if your order will be exchanged or refunded.
* Customer Feedback is sent automatically as soon as we receive Payment
* We are not responsible for lost or stolen packages so Please add insurance for each item(optional). We use a 3rd party insurance company that covers lost, stolen or damaged packages guaranteed.
We are currently getting over 1000 emails a day so responding to emails may not not be immediate but will be within 48 hours. You can contact us at Support@UltimateSuperstore.com.
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